Privacy policy

Last updated: 13 May 2026

1. Who we are (data controller)

Controller: Detoxificationdr.pro (CVR 45962105)
Address: Thorsgade 13, 5000 Odense, Denmark
Email: team@detoxificationdr.pro
Phone: +45 51 91 76 30

We have not appointed a Data Protection Officer (DPO), as we are not required to do so under the General Data Protection Regulation (GDPR) or the Danish Data Protection Act. For privacy requests, use the contact details above.

2. Applicable law in Denmark

Denmark is subject to Regulation (EU) 2016/679 (“GDPR”), which applies directly. Danish Act No. 502 of 23 May 2018 on supplementary provisions to the regulation on protection of natural persons with regard to the processing of personal data and on the free movement of such data (the Danish Data Protection Act, databeskyttelsesloven) contains national rules that supplement the GDPR in areas permitted by EU law.

Where this policy uses GDPR articles, those rights and obligations apply together with any stricter or supplementary Danish rules that may apply to our processing. Consumer protection and fair marketing in Denmark are also governed by instruments such as the Danish Marketing Practices Act (Markedsføringsloven) and consumer contract rules; those instruments are described further in our terms of use where they affect website use.

3. Scope

This policy covers personal data we process when you use this website, send us email, use the contact form flow, or interact with cookie or storage preferences on this domain. It does not cover processing by your employer, your internet provider, or other third parties outside our control.

4. Categories of personal data

Depending on how you interact with us, we may process:

Identity and contact data: name, email address, telephone number if you provide them.
Communication content: text you include in forms or email threads.
Technical and usage data: browser type, device category, language preferences, IP address, timestamps, and similar data that may appear in server or security logs.
Consent records: choices you make in the cookie banner are stored locally in your browser (see our cookie policy).

We do not ask you to provide special categories of personal data (so-called “sensitive” data under GDPR Article 9). If you voluntarily include such information in a message, we will only process it to handle your inquiry and will delete or anonymise it when no longer needed, unless a separate lawful basis applies.

5. Purposes and lawful bases (GDPR Article 6)

Answering your inquiries (Article 6(1)(b) and/or (f)): processing your name, email, and message content is necessary to respond at your request and/or reflects our legitimate interest in operating an informational website and communicating with visitors. Where our reply could lead to a contract, Article 6(1)(b) may apply.
Security, abuse prevention, and technical operation (Article 6(1)(f)): short-term logs and similar measures pursue our legitimate interest in a stable and secure service.
Compliance with legal obligations (Article 6(1)(c)): where Danish or EU law requires us to retain or disclose certain records (for example bookkeeping or lawful requests from authorities), we will process data to the extent required.
Optional cookies or similar technologies (Article 6(1)(a)): non-essential analytics or marketing storage is activated only on the basis of your consent, which you may withdraw at any time with future effect.

6. Recipients and processors

We use service providers (processors) such as hosting, email, or analytics suppliers who process personal data on our instructions and under agreements that require them to protect the data in line with GDPR Chapter IV. A current list of categories of processors is available on request.

Embedded content (for example maps) may cause your browser to communicate with third-party controllers; their privacy notices apply in addition to ours.

7. Transfers outside the EU/EEA

Where personal data is transferred to countries outside the European Economic Area, we rely on appropriate safeguards under GDPR Chapter V (for example the European Commission’s standard contractual clauses or adequacy decisions), unless an exception applies. You may request further information about specific transfers by contacting us.

8. Storage periods (retention)

We retain personal data only as long as necessary for the purposes set out above, including:

Email and contact form messages: typically up to 24 months after the last message in a thread, unless a longer period is required for legal claims, accounting, or statutory retention under Danish law.
Server and security logs: typically 30–90 days, unless longer retention is justified to investigate incidents or meet legal obligations.
Consent records in the browser: until you clear site data or withdraw consent through your choices.

9. Your rights

Under the GDPR and the Danish Data Protection Act, and subject to the conditions and exceptions in those laws, you may have the following rights in relation to our processing of your personal data:

Right of access (GDPR Article 15)
Right to rectification (Article 16)
Right to erasure (“right to be forgotten”) (Article 17)
Right to restriction of processing (Article 18)
Right to data portability (Article 20), where processing is based on consent or contract and is carried out by automated means
Right to object to processing based on legitimate interests (Article 21)
Right to withdraw consent at any time, where processing is based on consent (Article 7(3))—this does not affect the lawfulness of processing before withdrawal
Right not to be subject to solely automated decisions with legal or similarly significant effects (Article 22)—we do not use such decision-making on this website

To exercise your rights, contact us using the details in section 1. We will respond without undue delay and in any event within one month where required by the GDPR, unless the complexity of the request justifies an extension as permitted by law.

10. Complaints to Datatilsynet

You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet), the supervisory authority for Denmark:

Datatilsynet, Carl Jacobsens Vej 35, 2500 Valby, Denmark — www.datatilsynet.dk — contact options are published on that website.

Lodging a complaint is without prejudice to your right to seek a judicial remedy before the ordinary courts of Denmark.

For general consumer matters unrelated to personal data processing (for example questions about unfair commercial practices), you may consult the Danish Competition and Consumer Authority (Konkurrence- og Forbrugerstyrelsen) at forbrug.dk.

11. Security and personal data breaches

We implement appropriate technical and organisational measures under GDPR Article 32, taking into account the nature, scope, and risks of processing. Measures may include access controls, encryption in transit where available, and vendor assessment.

If a personal data breach is likely to result in a high risk to your rights and freedoms, we will inform you when required by GDPR Article 34, without undue delay.

Please do not send unnecessary sensitive information through general contact channels; use secure channels if you have concerns.

12. Children

This website is directed at adults interested in workplace wellbeing topics. We do not knowingly collect personal data relating to children under 13 (or older if a higher age threshold applies under national guidance). If you believe we have received such data, please contact us so we can delete it.

13. Online advertising and measurement

If we use online advertising platforms (for example Google Ads or display networks), we may receive aggregated statistics about impressions, clicks, or conversions. Where a platform relies on cookies or similar identifiers on your device, we align use with our cookie policy and collect consent for non-essential technologies where required under EU and Danish electronic communications rules. Where Google tags are used, we configure Google Consent Mode so that ad and analytics signals respect your banner choices.

We do not use this website to build health-related audience segments about identifiable individuals, and we do not sell lists of personal data for advertising.

14. Distance contracts, marketing contact, and consumer rules

Browsing this informational website is free. If you contact us, we process your details to respond to your inquiry, not to enrol you in marketing lists unless we offer a separate opt-in and you accept it.

If you purchase a paid service from us as a consumer in Denmark, mandatory rules on pre-contractual information, withdrawal (fortrydelsesret), and unfair terms may apply, including the Danish Act on Certain Consumer Agreements (lov om visse forbrugeraftaler) for distance contracts where relevant. Any such terms will be provided at the time of purchase.

We do not send unsolicited commercial electronic mail or comparable messages to natural persons acting outside a trade without a lawful basis under the Danish Marketing Practices Act (Markedsføringsloven) and the GDPR (typically prior consent).

15. Changes to this policy

We may update this policy to reflect changes in processing, technology, or law. We will adjust the “last updated” date and, where required, provide further notice.